Shipping and return policies for Sister 9 Recordings

Shipping Info
Most items are sent from the UK. We try to send things within 24-48 hours, although some things (limited edition, numbered CDs etc) can take a bit longer to send out.

Shipping cost is for Royal Mail Economy delivery services and can take 15 days to Europe, 42 Days to USA/Canada and 84 days to Australia. If you wish for a different service i.e. Standard or Tracked (5-7 days delivery) please ask first for cost.

Note: we don't post to PO Boxes, and that overseas buyers are responsible for any import tax.
Return Policy
To return anything for any reason, drop us an email and we'll give you an address to send it to (at your expense). If something is faulty, we'll happily send out a replacement for you asap (at our expense) or offer you a full refund (at our discretion). We can't give refunds or exchanges after 28 days though, so please bear that in mind...

If something is damaged in the post, please send us a picture of the damaged item and packaging, and keep hold of the product until we've sorted things out with the post office.