Shipping and return policies for Sister 9 Recordings
- Shipping Info
Most items are sent from the UK. We try to send things within 24-48 hours, although some things (limited edition, numbered CDs etc) can take a bit longer to send out.
To keep costs down postage will be using Royal Mail Standard Small Parcel service for UK and Royal Mail International Economy Service for EU/USA/Canada/Australia - delivery times vary from 2 weeks to EU, 5 weeks to USA/Canada and 12 weeks to Australia.
If you wish for a speedier International delivery this can be arranged by entering price below in postage cost box.
International Standard to EU £8.71
International Standard World Zone 1 (Canada/South Africa) £13.01
International Standard World Zone 2 (Australia) £15.41
International Standard world Zone 3 (USA) £17.51.
Note: we don't post to PO Boxes, and that overseas buyers are responsible for any import tax.
- Return Policy
To return anything for any reason, drop us an email and we'll give you an address to send it to (at your expense). If something is faulty, we'll happily send out a replacement for you asap (at our expense) or offer you a full refund (at our discretion). We can't give refunds or exchanges after 28 days though, so please bear that in mind...
If something is damaged in the post, please send us a picture of the damaged item and packaging, and keep hold of the product until we've sorted things out with the post office.
contact / help
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